Privacy Policy

This Privacy Policy explains how Single Desk Studio ("we", "us", or "our") collects, uses, stores, and discloses information when you use Mindrop. Mindrop helps you capture thoughts and turn them into items that you can review and organise.

Depending on how you use Mindrop, we may collect:

• account information, including your email address, account identifier, and sign-in provider;
• content you create, including items, conversations, tags, types, reminders, and collections;
• live microphone audio while you use the Talk feature;
• AI-generated suggestions and your decisions to approve, edit, or reject them;
• subscription status and purchase-related identifiers supplied by an app store or RevenueCat; and
• limited usage, device, diagnostic, and error information when analytics or diagnostics are enabled.

We do not receive or store your full payment card details.

Mindrop accesses your microphone only when you initiate a voice capture session and have agreed to AI audio processing. During an active session, microphone audio and relevant session context are transmitted through Mindrop's server infrastructure to Google Gemini for real-time processing and the creation of suggested items.

Mindrop does not save raw audio as a recording in your account. Google may temporarily process or retain audio, text, and related session data under its applicable Gemini API terms and policies. Text and structured suggestions produced from a session may be stored as Mindrop content.

AI suggestions may be incomplete or inaccurate. Mindrop presents suggestions for your review and does not approve them automatically.

We use information to:

• provide local capture, cloud synchronization, authentication, and account features;
• process live audio and generate AI-assisted suggestions;
• manage subscriptions and feature entitlements;
• maintain security, prevent abuse, diagnose faults, and improve reliability;
• respond to support, privacy, and legal requests; and
• comply with applicable laws and enforce our Terms of Service.

Mindrop stores app content locally on your device so core features can work offline. When you are signed in and online, eligible content is synchronized to cloud infrastructure associated with your account. AI features require an internet connection.

We do not sell your personal information. We disclose information where necessary to operate Mindrop, including to:

• Google Gemini for real-time AI audio and content processing;
• Supabase for authentication, database hosting, and synchronization;
• RevenueCat and the applicable app store for subscriptions and entitlements;
• Google when you use Google sign-in or when Google analytics services are enabled; and
• professional advisers, regulators, courts, or law-enforcement bodies when reasonably necessary or legally required.

These providers may process information outside your country of residence, including in countries whose privacy laws differ from yours.

Local content remains on your device until you delete it, clear the app's data, or uninstall the app. Cloud content and account information are generally retained while your account is active or as needed to provide Mindrop. Deleted information may remain temporarily in backups, security records, or provider systems before being removed under applicable retention schedules.

Mindrop does not retain raw audio recordings as account content. Google's processing and retention of Gemini session data is governed by Google's applicable policies and the configuration used by Mindrop.

To request deletion of your account and associated cloud data, contact us at the address in section 14. We may retain limited information where required for fraud prevention, disputes, financial records, or other legal obligations.

• You can edit or delete Mindrop items and other content.
• You can deny microphone permission or withdraw AI audio consent, although Talk will not work without it.
• You can manage or cancel subscriptions through the store where you purchased them.
• You may request access to, correction of, or deletion of personal information by contacting us.

Your rights may vary by location. We may need to verify your identity before completing a request.

• Microphone: used only during an active Talk session.
• Device storage: used by the app to maintain local, offline-first data.
• Notifications: used only if you enable reminders or other notification features.

We use reasonable technical and organisational safeguards, including authenticated access and encrypted network connections. No storage or transmission method is completely secure, and we cannot guarantee absolute security.

Mindrop is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided information should contact us so that we can investigate and delete it where appropriate. Higher minimum ages may apply in some countries.

Mindrop may link to third-party services. Their privacy practices are governed by their own notices, and we encourage you to review them.

We may update this policy to reflect changes to Mindrop, our providers, or legal requirements. We will update the date above and provide additional notice where required.

For privacy questions, requests, or complaints, contact Single Desk Studio at singledeskstudio@gmail.com. Please provide enough detail for us to investigate. If you are not satisfied with our response, you may have the right to contact the privacy regulator in your jurisdiction.